Date: August 27, 2014
A new Memorandum has been posted to the portal
Failure to Register Fingerprint Authentication Procedure and Other Reminders
UNIVERSITY OF SANTO TOMAS
HUMAN RESOURCE DEPARTMENT
SUPPORT STAFF PORTAL
To cater the needs of the support staff of the University to view and update their own records
Frequently asked questions:
- Please log in using your employee number
The initial password is your birthdate (MM/DD/YYYY)
For security purposes,the portal has a change password facility. It is recommended to change your password after initial login.
Please enter only correct information.
For trainings, awards and previous employment records, supporting documents should be submitted to be considered valid.
For other inquiries please visit hrd.ust.edu.ph
WHAT IS THE OFFICIAL WEBSITE OF THE UST SUPPORT STAFF ACCESS PORTAL?
WHAT IS THE USERNAME?
YOUR NEW EMPLOYEE NUMBER
- FOUND ON THE MIDDLE OF THE PAYSLIP (CHECK PREVIOUSLY PRINTED PAYSLIP)
WHAT IS THE DEFAULT PASSWORD?
YOUR BIRTHDATE IN THE FORMAT MM/DD/YYYY
WHY IS MY SSS NUMBER IS INVALID?
FORMAT OF SSS NUMBER SHOULD HAVE NO HYPHENS. OMMIT ZEROS FOR SSS NUMBERS BEGINNING
HOW DO I CHANGE MY PASSWORD?
GO TO ACCOUNT SECURITY LINK --> CHANGE PASSWORD. READ THE GUIDELINES.
I FORGOT MY NEW PASSWORD. WHAT SHOULD I DO?
CLICK THE FORGOT YOUR PASSWORD LINK UNDER THE SUBMIT BUTTON ON THE USSAP MAIN PAGE.
YOU WILL BE ASKED SOME INFORMATION TO ENSURE SECURITY, IF CORRECTLY PROVIDED, YOUR PASSWORD
SHALL BE RESET TO YOUR DATE OF BIRTH (MM/DD/YYYY).
MY MIDDLE NAME IS TRUNCATED TO 5 CHARACTERS.
PLEASE INFORM HRD. IT IS DUE TO THE MIGRATION OF DATA FROM COBOL SYSTEM TO ORACLE SYSTEM.
WHEN DO I SEE THE PAYSLIP FOR THE CURRENT PAYROLL DATE?
PAYSLIP IS VIEWABLE ON THE 5TH AND 20TH OF THE MONTH.
IS THE PORTAL ACCESSIBLE OUTSIDE THE UNIVERSITY?